No allowance made on tile after it is installed. No tile is guaranteed against crazing.
No Claims considered unless made within 5 days after receipt of goods.
Absolutely no claim allowed on second grade tiles.
Prices subject to change without notice. All tiles sold subject to variation in shade.
25% Handling Charge on merchandise returned.
No returns on Special orders, Marble, Granite, or any other natural stone products.
No tile is guaranteed to be stain proof.
It is the customers responsibility for purchasing additional insurance, for breakage that may occur during transport.If the delivery is done with an outside common carrier/freight service.
All claims made with common carrier/freight service, must be made directly with the carrier and NOT Italian Tile NYC Inc.
All online sales are considered special order. NO REFUNDS. NO Exchanges.